Return Policy

At HempDoesWork, your satisfaction matters. We proudly offer a 30-day, 100% money-back guarantee on most Immunotec and HempWorx products for both Retail and AutoShip customers, subject to the guidelines below.

Standard Returns (30-Day Guarantee)

  • Returns are accepted within 30 days of purchase on most products.

  • Products must be unopened, unused, and in resellable condition.

  • Shipping and handling fees are non-refundable.

Cooling-Off Period (14 Days)
  • A 14-day cooling-off period applies where required.
  • Products must remain unopened and unused.
  • Return shipping costs during this period are the responsibility of the customer.
Refund Processing
  • Once your return is received and approved, refunds are processed within 14–15 business days.
How to Start a Return

All returns must be initiated through the official Immunotec Customer Support page:

👉 https://www.immunotec.com/en-US/immunegluta/contact

Special Guarantee – ImmunoBar System

First-time customers may take advantage of the ImmunoBar 5-Day Trial Guarantee.

  • Follow the instructions and use the ImmunoBar system for 5 full days.

  • If no difference is felt, you may request a refund within 7 days after completing the 5-day trial.

  • This guarantee applies to first-time purchases only.